Concierge by Tira: The Ultimate Luxury Beauty Experience

Tira redefines luxury beauty shopping in India with Concierge By Tira – an invite-only offering that offers personalized beauty curation and assistance,

seamless order tracking, priority assistance and VIP invites to exclusive events

Mumbai: Tira, the beauty vertical of Reliance Retail Limited, introduces Concierge by Tira — an exclusive service crafted to enhance the luxury beauty experience for its most esteemed customers. This premium offering provides bespoke services, seamless beauty discovery, and highly personalized care, redefining indulgence for Tira customers.

With Concierge by Tira, members enjoy direct access to a dedicated beauty advisor for expert guidance tailored to their unique preferences. From personalized recommendations and exclusive pre-orders to real-time order tracking and priority complaint resolution, this bespoke service ensures effortless luxury and convenience at every step.

Going beyond traditional customer service, Concierge by Tira unlocks privileged access to limited-edition collections, early access to sales, exclusive brand and Tira-hosted events, as well as extended invitations to marquee experiences like Ajio Luxe Weekend. Members can also enjoy priority shipping, ensuring their beauty essentials arrive at the earliest.

A key differentiator of Concierge by Tira is its refined approach to communication—every interaction is deeply personalised, considering a customer’s past purchases and brand preferences to ensure meaningful, relevant engagement.

Concierge by Tira reiterates Tira’s commitment to offer an unparalleled and elevated beauty experience and make luxury beauty shopping not just about products – but an experience tailored to each customer’s unique beauty journey.

Reserved for those who indulge in the finest beauty selections, Concierge by Tira is available to customers who spend ₹1 lakh or more in a year, ensuring an unparalleled, high-touch experience.