Uber Enhances Moto Safety with New Features and Safety Kits

#uberindia #uberindiasafety With new technology-led safety features and the distribution of 3,000 safety kits across the country

Chandigarh: Uber, India’s leading ridesharing company, is ramping up safety for two-wheeler riders and drivers with new technology-led safety features and the distribution of 3,000 safety kits across the country.

As part of the first phase, select Uber Moto drivers in Delhi received safety kits comprising helmets, reflective vests, safety stickers, and protective gear today from Hon’ble Minister of State, Ministry of Road Transport & Highways and Corporate Affairs, Shri Harsh Malhotra. In addition, Uber plans to introduce AI-powered Helmet Selfies for drivers and in-app ‘helmet nudges’ for riders to improve helmet adoption. Women Rider Preference, a first-of-its-kind feature allowing female drivers to filter for female riders, will now be extended to Moto rides.

Bike taxis have become a preferred mobility option due to their affordability, convenience, and ability to navigate traffic. According to the India Economic Impact Report 2024, compiled by UK-based Public First, Uber Auto and Moto contributed INR 36,000 crore to the economy in 2024. A KPMG report titled “Unlocking the potential of bike taxis in India” estimates the sector could create 5.4 million flexible livelihood opportunities in India by 2030, reinforcing its growing significance.

Hon’ble Minister of State, Ministry of Road Transport & Highways and Corporate Affairs, Shri Harsh Malhotra, said: “India is among the world’s largest two-wheeler markets, and ensuring road safety is our shared responsibility. Helmet compliance is a major factor in saving lives from road accidents involving two-wheelers. Uber’s proactive efforts to enhance road safety with tech-driven features like Helmet Selfies and nudges are commendable. Safety kits with helmets and protective gear will keep drivers and riders safe. These efforts need to be scaled further, and we hope that similar initiatives will be adopted by other companies too.”

Manish Bindrani, Head of Regional Supply Growth, Uber India & South Asia, added: “Uber Moto is one of the fastest-growing segments for Uber, loved for its affordability, ability to cut through traffic and easy integration with public transport. Today, the total number of two- and three-wheeler trips on Uber has surpassed car rides. With new safety features and the distribution of safety kits, we are reinforcing our commitment to safer roads while supporting drivers with flexible earning opportunities.”

New Safety Features for Uber Moto
●      Helmet Selfies for Drivers: This industry-first AI-powered feature ensures compliance with helmet use. Drivers are periodically prompted to take a selfie wearing a helmet before starting a trip. If the helmet is missing, they will not be able to begin the trip.

●      Helmet Nudges for Riders: Moto trips will begin with an in-app reminder prompting riders to wear a helmet before starting their journey. This will encourage riders to use helmets during rides and stay safe.
●      Women Rider Preference (WRP): Initially launched for cars, WRP will now extend to Moto rides, allowing female drivers to filter for only female riders, when they want to. This option will give female drivers peace of mind and flexibility, particularly during late hours.

Beyond these new initiatives, every Moto trip on Uber is backed by key safety features, including a 24×7 Safety Line, an in-app emergency button, phone number anonymization, and RideCheck, which detects long stops, midway-drops and route deviations, prompting Uber to check in with the rider and driver. These efforts reinforce Uber’s commitment to making two-wheeler mobility safer, more reliable, and accessible to millions of Indians.